Refund policy

Return Policy

All HOODRATZ products are made with care and attention to detail. Due to the nature of our limited streetwear drops, all sales are final. We do not accept returns or exchanges for incorrect sizing, change of mind, or buyer’s remorse.

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. After review, HOODRATZ may offer a replacement, exchange, or refund.

Items must be unused and in their original condition to qualify for any approved return or exchange.

Cancellation Policy

Orders may be canceled within 12 hours of purchase, provided the order has not entered processing, production, or shipping.

Once an order enters production or has shipped, cancellations are no longer accepted.

Custom-made, pre-order, and made-to-order items cannot be canceled once production has started.

Refund Policy

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Shipping fees are non-refundable unless the issue is caused by an error on our part.

Lost or Delayed Packages

HOODRATZ is not responsible for carrier delays after an order has shipped. If your package is marked delivered but cannot be located, please contact the shipping carrier and reach out to us for assistance.

Contact Us

For return, refund, or cancellation questions, contact HOODRATZ through the contact information listed on our website. Please include your order number so we can assist you.

Thank you for supporting HOODRATZ.

FROM THE DEPTHS OF HELL.